Intimidating behaviour definition

If customers are threatening staff inside the premises, ban them and ensure that the banning order is followed through. 101 is the number to call if, for example: The number can be used to report a non-emergency to any Police Force in Wales.

If employees are abusing fellow employees, investigate the problem immediately and ensure that that staff member is swiftly and strongly dealt with. Calls to 101 from landlines and mobile networks cost 15p per call, no matter what time of day you call or how long you are on the phone.

Your first priority is to ensure your own physical safety, and the safety of those around you.If people are loitering outside your premises, threatening staff, take a zero tolerance to them.Call the police as soon as possible and get them removed.grabbing or shoulder­ grabbing can be legally interpreted as assault, so we include them in this category, even if they cause no physical harm. Just a point or two about physical violence of this sort.Other actions, such as throwing things would be considered violent behavior if there is intent to cause harm or harm was done. out” behaviors, like ripping up papers and throwing them, or sweeping things off a desk are not violent by our definition. Generally, this kind of behavior doesn’t come out of the blue, but is part of a sequence of events that involves verbal abuse.

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