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When you developed your data center disaster recovery (DR) plan, you designed it to protect your organization’s investment in information technology, communications and its staff.
Depending on the nature of the disruption, your data center’s overall integrity may be untouched or it could be totally destroyed.
Response checklist: Building loss Advise key internal and external staff/organizations as defined in DR plan, business units may need to use other means of communicating if email/Black Berry servers are destroyed, e.g., text messaging, social networks Advise key internal and external staff/organizations as defined in DR plan, if problem cannot be fixed within one day by recreation from backups, discuss with staff and other stakeholders how to manage current operations on an ad hoc basis Advise key internal and external staff/organizations as defined in DR plan, if problem cannot be fixed within one day by recreation from backups, discuss with staff and other stakeholders how to manage current operations on an ad hoc basis Work with corporate facilities and other internal and external groups to begin process of locating alternate data center space, e.g., temporary managed services arrangement and leased space in backup data center facilities until a new data center can be completed The previous steps assume that specific plans have been developed for the various situations listed, such as email recovery, hardware and software recovery, data recovery, document recovery and relocation to an alternate data center.
Once the situation has been mitigated and recovery can begin, assess the event, determine what happened, what worked and what didn’t work.
Once you have completed an initial assessment of the situation and you are satisfied with the location of your staff, begin executing the DR plan.
A data center disaster recovery plan focuses exclusively on a data center facility and its infrastructure, such as its physical location, construction, security, power sources, environmental systems and its people.
For example, response steps for a power outage will probably be somewhat different than for a fire. Scenario 1: Power outage Response checklist: Major situations The previous response sequences were for typical data center disasters.
The sequence of steps for each situation may vary by organization.
And be sure to include these steps in your DR plan.Management’s perception of the most serious data center threats, e.g., fire, human error, loss of power, system failure, security breach.Be aware that initial management assumptions may be wrong, so be prepared to make corrections quickly. Management’s perception of the most serious vulnerabilities to the data center, e.g., outdated backup power systems. Results of previous data center outages and disruptions, how they were handled and lessons learned. Management’s maximum acceptable outage time for a data center disruption. Established industry practices for responding to data center disruptions. Experience and lessons learned from other data center disasters. Data center emergency team(s) that are trained in responding to emergencies. Emergency response capabilities of your primary and alternate data center vendors and emergency response capabilities.The following checklist can be used in the initial response stages of a data center disruption.Clearly the nature of the incident will influence which steps you will take and in which sequence.